Updated On:28-01-2022
We, at Coolboots Media Private Limited appreciate the trust and information entrusted upon us by you, and seek to protect such information to the best extent possible, and only use the information in a manner provided in this privacy policy ("Privacy Policy")
Coolboots Media Private Limited is hereinafter referred to as “Coolboots”, “Company”, “We”, “Our”, “Rocket Singh” or “Us”.
As we update, improve and expand Rocket Singh Services, this policy may change, so please refer to it periodically. By accessing the website / app or otherwise using Rocket Singh’s Services, you give your consent to collect, store, and use the information you provide (including any changes thereto as provided by you) for any of the services that we offer. Rocket Singh is owned and operated by CoolBoots Media Private Limited.
This privacy policy (“Privacy Policy”) is incorporated by reference into the Rocket Singh Terms and Conditions of Use (the “Terms”).
Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to Rocket Singh website, & Rocket Singh mobile application(s)
If you choose to use the Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that is collected is used for providing and improving the Service. Rocket Singh will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions of Use, which are accessible at Rocket Singh App and website unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, Rocket Singh may require you to provide certain information, including but not limited to:
1.Mobile Number:
We verify and validate the mobile number provided by you as all recharge based rewards are given based on this number. Other uses:
a. Mobile number is also used in assisting you in case of any account related queries raised by you.
b. Mobile number is also used to communicate account related activities and custom offers occasionally.
c. We may connect with you via SMS, RCS, E-Mail, WhatsApp to provide information and updates pertaining to your account, usage, and recent changes/upgrades to Rocket Singh. Further, we may use this information to offer you tailored and customized services/offers.
2. Email address:
Your email address is used to communicate service alerts (your activity on Rocket Singh & Service related communication).
Other uses :
a. We verify your email address through 3rd party services to detect fraud/ unauthorized usage of Rocket Singh.
b. We send commercial or marketing messages which we deem to be relevant to you, with an option to unsubscribe in each email. We shall not send you any email communication if you choose to unsubscribe from these messages.
3. Name & PAN Card number:
Your PAN is used to verify your identity.
a. We verify your PAN card through 3rd party services to ensure genuine usage of and allow you to earn from Rocket Singh App.
4. Bank Account information:
You Bank account information is used to ensure payout is provided only to your bank account that matches with your name on PAN card
a. We verify your Bank information through 3rd party services to ensure genuine usage and that your payouts happen in only your bank accounts
The information is stored safely in an encrypted format.
All required information is service dependent and the Company may use the above said user Information to maintain, protect, and improve the Rocket Singh Services and for developing new services.
In case you choose to decline to submit your mobile number & email address information on the app during registration, we will not be able to provide services on the app to you. We will make reasonable efforts to notify you of the same at the time of opening your account.
When you register with Rocket Singh, we contact you from time to time about updating your personal information to provide you features that we believe may benefit / interest you. By agreeing to this privacy policy, you explicitly give us consent to use your information as described in this privacy policy.
After registration is complete, users also need to furnish below information within Rocket Singh
Coarse Location : City & State
This is used to provide location based offers, if available.
(b) Personal info including name, date of birth, gender, education, profession and marital info.
This is used to address your concerns by customer support, analytics and improving our services.
(c) Occupation & interests
The above Information as supplied by you enables us to improve the Rocket Singh services and provide you custom offers valued to you Information we capture/ track from use of the services or is obtained from third parties (This information is only captured from your device after you grant permission to Rocket Singh app) We capture/ track information from your use of services. This information may be obtained from third parties in some cases. This information is used to provide best & customized service to each of our users, improve overall service delivery, devise new services, identify and reduce fraud or un-authorized use of our services and other purposes. All this information is captured after your explicit confirmation and permissions wherever required. Information tracked has been mentioned below to give details of the same.
1. Device & account information
We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number and account information on phone).
How we use this information
We primarily use this information to detect fraud & unauthorized usage of Rocket Singh services. Your device level information is also used in tracking your activity on Rocket Singh for various actions & tasks.
2. Log information
When you use our services or view content provided by Rocket Singh, we automatically collect and store certain information in server logs. This includes:
This includes:
a. details of how you used our service
c. internet protocol address.
d. device event information such as crashes, system activity, hardware settings, the date and time of your request and referral URL
e. cookies that may uniquely identify your browser or your Rocket Singh Account.
How we use this information
We use information collected from cookies and other technologies, like pixel tags etc. to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Clevertap, Singular etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you, to better your experience on Rocket Singh.
3. Location information
When you use Rocket Singh services, we may collect and process information about your location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Rocket Singh with information on nearby devices, Wi-Fi access points and cell towers.
How we use this information
We use location information to maintain & improve services provided to you, to develop new services. These services include those provided to users within the app and via email communications that we shall send to you as mentioned above. We also use this information to offer you tailored & customized offers within the app, website and emails.
4. Application detail
Certain services include a unique application number. This number and information about your installation (for example, the operating system type, application version number, etc..) may be sent to Rocket Singh when you install or uninstall that service.
How we use this information
Operating system type & version helps us in providing best experience of Rocket Singh for your operating system along with customizing offers displayed to you. Information about Installing and uninstalling of other services helps us in keeping track of offers that are common between these and Rocket Singh and thus giving you the best experience and performance within the app.
5. Local storage
We may collect and store information locally on your device using mechanisms such as application data, caches.
How we use this information
This information is used to (a) maintain your login session on Rocket Singh (b) this information may also be used from time-to-time to sync with Rocket Singh servers and update the offers and services that we provide to you within the app for your next usage.
6. Cookies and similar technologies
We and our partners use various technologies to collect and store information when you visit a Rocket Singh service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with the services we offer to our partners, such as advertising services or Rocket Singh features that may appear on other sites or various SDKs we use for product Analytics that help us analyze the traffic.
How we use this information
We use information collected from cookies and other technologies like pixel tags, Postbacks etc. to improve your user experience and the overall quality of our services. We use multiple tools & 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to give you the best experience within Rocket Singh.
Information we share
We do not share your personal information with companies, organizations and individuals outside of Rocket Singh & its partner companies unless one of the following circumstances applies:
With your consent
- We will share device level information with companies, organizations or individuals outside of Rocket Singh when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your device level information (mainly used for analytics and marketing purpose). We do not share your personally identifiable information with any entity outside Rocket Singh.
We may disclose to third party services certain personally identifiable information listed below:
- information you provide us such as email, mobile phone number etc
- information we collect as you access and use our service, including contacts in your device, application packages present on your device, email addresses, and third party accounts information on your phone, device information, location, network carrier, messages etc.
This information is shared with third-party service providers so that we can:
- personalize the app for you
- perform behavioral analytics
- provide advertisements about goods and services of interest to you
For external processing
- We provide information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with Privacy Policy and any other appropriate confidentiality and security measures.
For legal reasons
We will share personal information with companies, organizations or individuals outside of Rocket Singh & its partner companies due to various legal reasons
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of Rocket Singh & its partner companies, our users or the public as required or permitted by law.
We may share non-personally identifiable information with our partners, publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control. Your visit and any dispute over privacy are subject to this policy and our terms and conditions, including limitations on damages.
We will only share your personal information with other companies or individuals outside of Rocket Singh & its partner companies in the following circumstances:
- As necessary to process your transactions and to maintain your account.
- To complete your registration for a service provided by a third party
The information that we collect, including information obtained from third parties, is shared with our affiliates, meaning other companies owned, controlled or are in partnership with Rocket Singh. Our affiliates, which can be financial and nonfinancial entities, will use such information for their everyday business purposes.
Links to third party sites / services
Rocket Singh Site/ App may include links to other websites or apps. Such sites are governed by their respective privacy policies and Terms of Use, which are beyond our control. Once you click on those links, use of any information you provide is governed by the Terms of Use and privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.
Any information you provide directly to a third party merchant; website or application is not covered by this privacy notice. We are not responsible for the privacy or security practices of merchants or other third parties with whom you choose to share your personal information directly. We encourage you to review the privacy policies of any third party to whom you choose to share your personal information directly.
Information SecurityRocket Singh has security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
PermissionsFollowing are the permissions that we require to perform normally on your device:
1. Telephone - Get details about different device identifiers for your device
2. Location - Get location of your device and associate it with your Rocket Singh account so as to improve delivered services get better business lead
3. Phone Status Keep app performance optimized for various statuses of your phone, such as locked / unlocked status etc.
4. Storage Access - We only read and access various files stored by Rocket Singh app on your device to keep the performance optimized.
5. Wi-Fi connection information - We read the status of Wi-Fi connection on your device to notify you about the same and also intimate you to use Rocket Singh at that time so as to save on your data costs
6. Other Permissions such as: Receive data from Internet, full network access, prevent device from sleeping, reorder running apps, view network connections, read Google service configuration, control vibration, run at start-up, modify system settings --- We use these services to give our users best possible experience on Rocket Singh and improve our services from time to time.
Link to the privacy policy / terms of use of primary third-party service providers integrated in the app
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes.
Contact UsIf you have any questions or suggestions about this Privacy Policy, do not hesitate to contact us at rocketsinghdeveloper@gmail.com
Team Rocket Singh
C/o Coolboots Media Private Limited
402 ABC, Centrum Plaza, Sector 53, Golf Course Road, Gurugram – 122002 (HR)
Call - 01244663531